Efficiency in Work Place.
During my service life, I have often observed some organizations extremely efficient and others not so efficient and lethargic. I also observed that the quality of men in both type of organization was almost identical, however the leadership style made all the difference.
There is perhaps, no one among the ‘average’ or ‘normal’ human beings, who does not want to work well. Most of us are uncomfortable with confrontation or even the idea of conflict in the work place.
Nobody likes to fail. Yet, most of us unwittingly examine people for failure and judge ignorance more than knowledge. Even in our day to day dealings we are busy pointing out what others do not know instead of maximizing their efforts through what they know. Analysis of our inspections and assessments would highlight the need for the system to first train, then educate, prepare, orient, condition and constantly review human performance. We simply cannot afford ‘people failure’.
People always matter. Often, it is the person who is at the source of an issue. Yet we always ask “what is the problem”, instead of finding out who is the problem or the solution as the case may be.
Analysis of successful organizations would highlight that the single most important contributory factor for their success is, was, and will be, “human connectivity”. Absence of networking, lack of lateral communication and non -sharing of information are the causes of inefficient work culture leading to failure. Absence of synergy is directly responsible for loss of productive output.
Thus solution to efficient work lies that a leader creates synergy among the team members and understand the value of team work and organizational integrity. For leadership at any rung of ladder some of the measures suggested for creating efficiency in an organization could be as under.
Create a positive working environment and connectivity to support innovation and efficiency.
Learn to coordinate more and control less. Motivate your subordinates to achieve the desired task.
Facts and not feelings are more important.
Perfection calls for planning, preparation, practice and execution.
Create a sense of healthy competition among the team members using ethical means.
Mistakes and failures will occur and should be accepted as normal.
Clear your daily work, each day. Do not procrastinate.
Know the strength and weaknesses of all members of the organization. Value each member of the team and uplift the weaker one. Remember strength of a chain depends on the weakest link.